Tuesday May 7th, 2024
Next Generation Customer Care Call Handling
CASE STUDY: The adoption of conversational AI and virtual agents is growing fast, fueled by Large Language Models (LLMs). Today, verbal input from the caller is used as a prompt for an LLM to inform its response.
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Tuesday Apr 30th, 2024
Deploying the AI solution for imposter-fraud risk detection
CASE STUDY: When a US Federal Agency with insurance-like responsibilities investigated innovative technologies to improve and protect their call- based communications, it tapped AI tools from VoxEQ to identify risk factors early in the call to safeguard citizens, boost performance and improve outcomes.
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Monday Dec 11th, 2023
VoxEQ secures investment to bring voice AI breakthroughs to market, led by GOVO Venture Partners
VoxEQ, a provider of world class and proprietary artificial intelligence tools to understand the person behind the voice, today announced the addition of capital partners in its most recent funding round, led by GOVO Venture Partners
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Monday Jul 3rd, 2023
VoxEQ makes a voice analysis breakthrough, surpassing previous state-of-the-art systems for ‘age-from-voice’ prediction
VoxEQ, a provider of world class and proprietary artificial intelligence tools to understand the person behind the voice, today announced a breakthrough in “age from voice” prediction, besting the state of the art for accuracy by 2x
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