VERIFY
Authenticate callers in seconds and stop fraud in its tracks without compromising the experience your customers count on.
Verify flags voice-speaker mismatch instantly, giving you a faster way to validate caller identity, identify fraud attempts, and maintain security on your terms.
Protect all callers
Whether they’re enrolled or not (and in any language).
Take control over false positives
Adjust detection sensitivity to balance security and experience.
Security without storage
We don't store customer PII or voiceprints for top-notch data governance.
Your ‘always-on’ imposter radar
Our Watch List flags emerging threats in real time, not from outdated databases.
Catch account takeover (ATO) attempts early, reducing fraud loss and boosting detection rates before high-risk actions occur.
Cut down the time agents spend on manual account verification by fitting security checks into their existing workflows—no extra clicks, no added friction.
Spot imposters and synthetic voices while recognizing legitimate synthetic use cases like voicemail systems and virtual agents.
Faster verification means faster answers. Help customers spend less time waiting and more time getting what they need.
Go Deeper on VoxEQ
Wednesday Nov 4th, 2026
Beating Open Enrollment Fraud Starts With Voice Intelligence
As Medicare and ACA deadlines close in, fraudsters are calling health plans armed with stolen member details. The caller's voice can tell your team what the right answers can't.
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Thursday Oct 29th, 2026
Your Routing Engine Doesn't Know Who Your Best Agents Are
Every contact center has agents who excel with certain callers, but routing engines send calls to whoever is free. VoxEQ Insights analyzes segment callers and ranks which agent-caller pairings win on CSAT, FCR, handle time and escalations. Teams can then route, coach, schedule and hire around what actually works.
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Monday Oct 19th, 2026
How To Detect Synthetic Voices in Your Call Center
Synthetic callers are already in your call volume, counted as customers. Learn what they are, why they matter, and how VoxEQ Insights uses your recorded calls to find them.
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