Product Guide

VoxEQ Solution Suite

Where Voice Meets Trust, Insight, and Action

VoxEQ is a voice intelligence solution that protects consumers and elevates customer conversations by unlocking the unique bio-signals within the human voice. 

Verify

Voice-Based Fraud Detection

Verify flags voice-speaker mismatch instantly, giving you a faster way to validate caller identity, identify repeat fraud attempts, and maintain security on your terms. 

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Persona

Customer Segmentation and Personalization

Persona pairs inbound callers with the agents, scripts and offers that actually click, making conversations feel more natural (and effective).

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Prompt

Enrich Your AI Agents

Prompt makes AI voice agents smarter and optimizes conversational AI outcomes for maximum impact.

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Know your callers in seconds

Get demographic insights on every caller so your team can start with their best foot forward.

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Authenticate all callers

Know whether they're enrolled or not (and in any language).

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Take control over false positives

Adjust detection sensitivity to balance security and experience.

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Security without storage

We don't store customer PII or voiceprints for top-notch data governance.

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Your 'always-on' impostor radar

Our Watch List flags emerging threats in real time, not from outdated databases.

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Language agnostic

Protect and enhance customer interactions regardless of region or country.

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API as a service

Designed for the modern contact center, our cloud-native deployment is perfect for enterprise-grade scalability.

"Our team deployed the VoxEQ solution for this US Federal government agency with great success. Implementation took only one day. The vendor’s API is stable and reliable, even during maintenance updates. The system performed flawlessly through a significant surge in call volume. We also appreciate the vendor’s approach to data privacy which allows us to serve the strictest jurisdictions in the US and EU."
Christopher MacTaggert
CTO, Capitol Bridge
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